FAQ


Please see below to see if your question is answered before contacting our Team.

General

Do you offer packages with flights & hotel?

Afraid not, it works out cheaper for you to organise these yourself. Check Skyscanner for flights & Booking.com for accommodation.

When is the best time to book flights?

The sooner the better, airlines reward early bookers with the best prices

Can I book single night tickets?

You can for Friday & Saturday, but due to the limited capacity on Sunday we have to offer priority to people coming for all 3 nights.

Should there be availability we will sell any remaining Sunday night tickets in resort

Where is the best place to stay?

The Leidseplein area is close to Melkweg, but anywhere in Central Amsterdam is suitable with easy to access the venues

Are you running any daytime events?

Yes, The worlds biggest D&B boat party!!

Any discounts on tickets?

We will post any available offers on the Innovation In The Dam Facebook event page

Can I change the name on my tickets?

Yes, we allow 1 name change per ticket however there will be an administration fee for doing this. Log into your account > click orders > view > edit ticket

Can we get the logo to make t-shirts for stag/hens etc?

Yes, message us with the contact form below & we’ll send it to you

Arrival in Dam

Do I need to exchange my e-Tickets for wristbands?

Yes. Our info point at Melkweg will be open Fri & Sat from 1pm-5pm to collect club entry wristbands, VIP wristbands, and also boat party boarding pass.

What do I need to bring to collect wristbands?

Your e-ticket, either printed or on your phone, some form of valid photo ID (passport / ID card), & all the members of your group 

If arriving after 5PM are we still able to collect tickets?

Yes, when the venue opens at night our info point will open again for ticket collections (at the Box Saturday night)

How do I get from Centraal Station to Melkweg?

Use Google maps to help you navigate the city & its public transport https://goo.gl/maps/SECztUKXQdMjCWk59

Boat Party

When do boat party tickets go on sale?

1/9/19 at 1pm priority will be given to those who have already booked club tickets, then on sale to the general public 24 hours later

Do I need to exchange my boat party ticket for a pass?

Yes, bring your e-tickets to our info point or merchandise stall at Melkweg. We’d advise doing this on Friday night if you can

Where do I go to get on the boat party?

Pier 14 is located behind Centraal Station. Walk though the station, turn left and pier 14 is the last pier by the big by bicycle storage area. Find it on Google Maps https://goo.gl/maps/si4buZ259apZyn9v9

What time does the boat set sail?

15:30pm. Aim to be at Pier 14 at 15:00pm

What if we’re late to meet the boat?

Don’t be late if you want to be on board, we won’t offer refunds if you miss it!

What time does the boat get back?

It will drop you back at Pier 14 at around 19:30pm

VIP

Can I get VIP upgrade for all 3 nights?

No, only the The Box on Saturday night has dedicated VIP areas

We’ve got VIP Saturday night, do we join the main queue?

Head to the dedicated VIP entrance on the left hand side of the The Box’s front entrance

Do I need to exchange my e-Tickets for VIP wristbands?

Yes, collect club VIP wristbands from Melkweg either at our info point from 1pm-5pm, or from our Merchandise stall all night on 22/11/19

We can't make it to Melkweg to collect our VIP bands?

Bring your e-tickets to the VIP entrance on arrival at The Box, we can issue VIP bands there but this may delay your entry

The Venues

Can we use cash on the bars?

Melkweg accepts cash & cards. The Box operates a payment card policy, use the machines to top your card up & then head to the bar

What’s the best way to get to The Box?

Get directions & public transport info from your location using Google maps https://goo.gl/maps/iMxi2Xg7DJxM9VUF6

What’s the best way to get to Melkweg?

Get directions & public transport info from your location using Google maps https://goo.gl/maps/SECztUKXQdMjCWk59

Are there cloakrooms at the venues?

Melkweg has a cloakroom / The Box has lockers. These services are run by the venues so check with them directly for prices

Can we get a cab to the venues?

We’d recommend meeting friends and sharing a cab to make it a bit cheaper. Also try using Uber, they are a bit cheaper than taxis in Amsterdam

Can we bring weed into the venues?

No pre-rolled joints, and only enough for personal use. Smoking is restricted to dedicated smoking areas

I lost an item / left an item in the cloakroom, what do I do?

Contact the venue directly, they will retain any lost property items

If you can’t find the answer to your question above, please use the form below to contact our team.

INNOVATION EVENTS MANAGEMENT LTD

MAIL: info@innointhedam.com

39a Mawney Road, Romford, RM7 7HL